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Exceptional Customer Service
By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.

Exceptional Customer Service

KES 1,695.00Price
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  • Lisa Ford

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“You may have tangible wealth untold; Caskets of jewels and coffers of gold. Richer than I you can never be — I had a mother
who read to me.”
- Strickland Gillilan (1869-1954) Journalist, Lecturer & Poet

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