Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry. You'll learn how to:
Create a corporate culture where trust, respect, and integrity flourish- and employees and customers alike are appropriately served
"Eliminate the fluff," get focused, and stop wasting time on things that don't matter
Address issues proactively before they become problems--even employee performance issues
Get past your "blind spots," reinforce priorities consistently, and communicate with clarity
Master the Four Fundamentals of Management: growing revenue, getting new customers, keeping the customers you already have, and eliminating costs
Managers, Can You Hear Me Now? includes additional suggestions for bringing the best of your energy and passion into your work, helpful anedcotes from Strigl's career, simple self-assessment questions, and even a look at how your business day as a successful manager should play out.