What Customers Like About You
Death Of A Salesman-Penguin classics
Crown Your Customer
Affluenza ,The All-consuming Epidemic 2nd edition
The Invisible Touch: The Four Keys to Modern Marketing
Hug Your Haters: How To Embrace Complaints And Keep Your Customers
Marketing Management: A Finance Emphasis
Earn It! : Know Your Value and Grow Your Career, in Your 20s and Beyond
How To Sell with Complete Confidence (How To: Academy)
Must-Have : The Hidden Instincts Behind Everything We Buy
The Big Book Of Customer Service Training Games
The Image of Success: Make a Great Impression and Land the Job You Want
Practically Radical: Not-So-Crazy Ways to Transform Your Company
Meatball Sundae: How New Marketing is Transforming the Business World
Winning New Business: Essential Selling Skills for Non-Sales People
Getting More: You're always Negotiating. Get What You Want Every Time.
Enchantment: The Art Of Changing Hearts, Minds, And Actions
Crush It!: Why Now Is the Time to Cash In on Your Passion (Hard Cover)
101 Ways To Really Satisfy Your Customers
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000