Known for its luxury and discrete service, the Hotel Louis XVI in Paris has attracted an international clientele of the rich and famous for many decades. Now, after extensive renovation and under new management, an esteemed group of loyal returning guests is set to descend upon the hotel, joined by a group of new faces who have managed to secure coveted reservations. Anxiously awaiting the guests is the new manager, Olivier Bateau, and his assistant, Yvonne Philippe. Both strive to continue the hotel’s tradition for excellence but even they were not prepared for what happened on that September evening.

A successful art consultant arrives to seek solace after a brutal divorce and is surprised to find new love. A new guest contemplates ending his life and ends up saving someone else’s. A high-profile politician’s career will be tarnished with scandal after a mystery meeting conducted at the hotel. And a couple will find their once-in-a-lifetime trip struck by a medical emergency, leaving the future they’ve longed for hanging in the balance.

Rocked by the events of this one fateful night, guests and staff alike brace themselves for the aftershock, as it quickly becomes apparent that there is much more drama in store . . .